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How To Unlock My Account?

 

To unlock your account, please kindly contact our customer support representatives to verify your identity by completing the steps below:

 

  1. Write ‘www.bitazza.com, UNLOCK ACCOUNT, your name & surname, date, and your signature on a piece of white paper.
  2. Take a clear photo of yourself holding this paper and your ID with the text on both the paper AND your ID clearly visible.

If you have any further inquiries, do not hesitate to contact Bitazza via Live Chat at any time.

After submitting your selfie, Bitazza will need some time to verify the submitted information and will unlock your account within 24 hours.

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